Laws & Policies

Contact us

if you have any questions, concerns, or need assistance with your order, please don't hesitate to contact us:
Phone: 065 941 3457
WhatsApp: 065 941 3457
Email: [Mfanadeartist@gmail.com]
We respond to inquiries and messages during business hours (Monday to Friday, 9am to 5pm).

Privacy Policy & Shipping and Delivery Policy

Privacy Policy

We respect our customers' privacy and do not share their personal information or custom artwork without their consent. We collect the following information:
Contact Information: Name, email address, and phone number (optional)
Order Information: Details about the custom artwork, including the design and any relevant instructions
We use this information to:
Create and Deliver Custom Artwork: We use the information provided to create and deliver the custom artwork as requested.
Communicate with Customers: We may use the contact information provided to communicate with customers about their orders, revisions, and delivery.
We do not share customer information with third parties, except as required by law or to fulfill the customer's order.

Shipping and Delivery Policy

Collection Points: Canvas prints will be made available for collection at a location near the customer.
Notification: We will notify the customer once their order is ready for collection.
Collection Timeframe: Customers are expected to collect their orders within a reasonable timeframe (typically 7-10 days) after notification.

Cookies

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Terms of use

By using our website and services, you agree to the following terms:
Custom Artwork: All artwork created by our artist is custom and made-to-order. We do not share client work on our social media platforms without their explicit permission.
Delivery: Canvas prints will be made available for collection at a location near the customer. We will notify the customer once their order is ready for collection.
Returns and Revisions: All sales are final, and we do not accept returns. However, we offer a revision process before printing the custom artwork on canvas. Customers will have the opportunity to review and request changes to their artwork before it is printed.
Ordering for Legitimate Purposes: Our custom artwork services are intended for legitimate and lawful purposes only. Customers are responsible for ensuring that their orders are not intended for use in any illegal activities. The artist and our company will not be held liable for any malicious orders or misuse of our services.

Refund Policy

Refund Policy

All sales are final, and we do not offer refunds. However, we do offer a revision process before printing the custom artwork on canvas. If you have any concerns about your order, please contact us, and we will work with you to resolve the issue.
By using our services and placing an order, you acknowledge that you have read, understood, and agree to these terms and conditions.